8397 158TH AVE NE #316
REDMOND, WA 98052
p: (425) 951-3107
Experience: As a Microsoft Certified Professional (MCP), with over 19 years experience in IT, Technical Consulting, System Administration, technical and customer support, I have worked with numerous individual clients as well as small to large corporate clients, including legal and government customers. I have excellent customer service, technical and troubleshooting skills and am able to resolve technical issues over the phone or face to face.
As a Staff Field Systems Engineer for LexisNexis, I have implemented Enterprise software solutions co-located at scale. I get to the core of issues quickly saving time and making our customers very happy. To this end, I have received numerous letters from customers praising my work.
I have helped customers and companies to develop procedures and best practices. This has helped the companies to administer their systems by themselves with minimal support.
I have helped administer several telephone and computer systems. While working for MKS, I planned and executed a move from one office to another, re-configuring, developing and improving their current systems setup. I am comfortable and experienced at managing contractors to assist with infrastructure setup.
About Me: Born in South Africa, I moved with my family to England when I was 15. After 11 years years in England I decided to move to Boston where I met my wife. After living in Cincinnati for several years and Dallas for 10 years, we now live in Redmond with our 2 dogs.
Specialties: Technical Consulting, System Administration and Network Administration.
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